<aside> 🧭
Quick summary
📍 Screen 1 — Trip Desk Dashboard (Hero Screen)
https://www.figma.com/design/S6ymagcp3Aa8UkNQvWoadg/Trip-Desk-File--Copy-?node-id=3061-12128&t=HrWTCk4jYHVgUPty-4
Trip Desk is an internal platform that helps operations teams manage travel requests from start to finish. It brings together request creation, review, approvals, and bookings in one place, allowing teams to work efficiently even under high volumes of requests.
The platform supports multi-step approval flows, role-based access, real-time tracking, and scalable operations for large teams.
As Lead Product Designer, I was responsible for shaping the core experience, making it clear, fast, and reliable for users who rely on it every day. My goal was to design a system where users could quickly understand what needed attention, make decisions confidently, and reduce errors in the process.
📍First Draft
Before Trip Desk, operations teams faced significant challenges. They had to deal with hundreds of incoming requests every day, often using fragmented tools or manual processes to keep track of approvals and bookings. This made it difficult to know which requests required immediate attention, who had approved or rejected them, and what was blocking progress.
The main challenge was to design a platform that made complex workflows transparent and easy to manage, even under high volumes. It wasn’t just about making things look nice; it was about giving users clarity, control, and confidence in their work.
I led the design of Trip Desk end-to-end, focusing on: